AGCO is the world’s largest agricultural company. We pride ourselves in having the knowledge, experience and infrastructure to be able to deliver world-class aftersales service support to our customers and their machines.
AGCO Tech Connect is our brand-new global tool which provides AGCO dealer service technicians with a single online platform to access all the technical knowledge and support services provided by AGCO relating to a machine service or maintenance issue. With this information and the ability to communicate electronically directly with AGCO specialists, dealer service technicians are able to quickly diagnose and resolve any machine problem in order to reduce downtime. The implementation of Tech Connect is part of AGCO’s commitment to major investments in supporting our dealers in providing best in class customer service.
Your dealer technicians have the very best training from AGCO Academy to diagnose and repair any Valtra machinery fault. But should they need it they can also escalate technical issues to AGCO’s Technical Assistance Group for extra support. We have TAG teams located in all our key markets and they are available at the end of the phone 24/7.
Either in the workshop or when they are in the field, technicians have direct access to our AGCO Net Intranet library. Updated daily, this feeds them with all the latest news and technical information on our machines.
Your dealer has access to AGCO’s vast stocks of genuine replacement parts which are shipped using cutting-edge logistics. AGCO dealers in Europe, Africa and Middle East are serviced by our master parts warehouse in Ennery, France plus ten satellite warehouses which are strategically located to be able to provide the best parts availability to all customers.
